Postage Cost   ----------
Delivery

All products are dispatched discreetly in brown packaging with absolutely no indication as to the contents.

All goods that are dispatched are sent by a recorded service. This means goods will not be left on the door step or with neighbours. This enables a fully discreet service and your confidentiality.

Goods that are in stock are dispatched within a working day. If for any reason we are out of stock, we would expect to dispatch the goods within about 12 days. If you’re not in when your parcel arrives Royal Mail will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel is then returned to us.

Redelivery Charges.
Occasionally customers fail to pick up their order from the local depot once the initial delivery attempt has been made if you were out. After a week the parcel is sent back to us. Unfortunately the redelivery charge to dispatch the goods back out is not subsidised. So you will have to pay the postage again.

Returns Policy

Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.

1. The goods must be unused.

2. The goods must be in their original condition & packaging.

3. Goods that are not heat sealed in the box are non refundable and non exchangeable.

4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

5. The goods must be received back within 14 days from the day you received  your delivery

6. Lingerie and items of clothing are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods without a refund or exchange.